77c7 Privacy Policy

01 Introduction

77c7 is committed to protecting the privacy of every player who uses our platform. We understand that handing over personal information requires trust, and we take that responsibility seriously. This Privacy Policy is designed to be clear and straightforward — not buried in legal language that nobody actually reads.

This policy explains what personal data 77c7 collects when you register, deposit, play games, or contact our support team. It also explains how we use that data, who we may share it with, how long we keep it, and what rights you have over your own information.

The terms "77c7", "we", "us", and "our" refer to the platform operator. The terms "you", "your", and "player" refer to any registered or visiting user of the 77c7 platform. If you have any questions about this policy that are not answered here, please contact our support team directly.

02 Data We Collect

77c7 collects personal data from you in several ways — directly when you register or contact us, automatically when you use the platform, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

03 How We Use Your Data

77c7 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary purposes for which we use your data are:

• To create and manage your 77c7 account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide access to games and platform features on 77c7.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations applicable to online gaming platforms.
• To send you account-related notifications such as transaction confirmations and security alerts.
• To send you promotional offers and bonuses — only if you have opted in to marketing communications.
• To improve the 77c7 platform based on how players use it, using aggregated and anonymised usage data.
• To respond to your support requests and resolve any disputes or complaints.
• To enforce our Terms and Conditions and protect the rights of 77c7 and its players.

04 Legal Basis for Processing

77c7 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contract performance: Processing your data is necessary to provide the services you have signed up for on 77c7, including account management, game access, and payment processing.
• Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests: We process some data to protect the security of the platform, prevent fraud, and improve our services — provided this does not override your privacy rights.
• Consent: Where we rely on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

05 Data Sharing

77c7 does not sell your personal data to any third party. We may share your data with a limited number of trusted third parties where it is necessary to operate the platform or comply with legal requirements. These include:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: We may use third-party KYC services to verify your identity and age as required by our platform policies.
• Game providers: Game studios such as JILI and PG Soft may receive anonymised session data to support game functionality and fairness auditing.
• Legal and regulatory authorities: We may disclose your data to law enforcement or regulatory bodies if required to do so by law or in response to a valid legal request.
• Fraud prevention services: We may share data with fraud detection providers to protect the platform and its players from financial crime.

All third parties with whom 77c7 shares data are required to handle it securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

06 Data Retention

77c7 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods we apply are:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Support communications are retained for two years from the date of the last interaction.
• Technical and usage data collected via cookies or analytics tools is retained for up to 13 months.
• Marketing consent records are retained for as long as you remain opted in, plus one year after opt-out for compliance purposes.

When data is no longer required, 77c7 securely deletes or anonymises it so that it can no longer be linked to you as an individual. We do not retain data beyond what is necessary for the purposes described in this policy.

07 Your Rights

As a player on the 77c7 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected].

• Right of access: You can request a copy of the personal data 77c7 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can ask us to delete your personal data. Note that we may be required to retain some data by law even after an erasure request.
• Right to restrict processing: You can ask us to pause the processing of your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

08 Cookies and Tracking

77c7 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

The types of cookies used on the 77c7 platform are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on 77c7.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
• Marketing cookies: Used to show you relevant promotions and offers on the 77c7 platform. Only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77c7 platform. For essential cookies, no opt-out is available as they are required for the platform to operate.

09 Payment Data Security

77c7 takes the security of your financial data extremely seriously. All payment transactions — whether via bKash, Nagad, or Rocket — are processed through encrypted, secure channels. 77c7 does not store your full mobile banking credentials or PIN on our servers at any point.

When you make a deposit or withdrawal on 77c7, you are redirected to the payment provider's secure interface to complete the transaction. The only financial data retained by 77c7 is the transaction reference number, the amount, the date, and the last few digits of the account used — sufficient to identify the transaction for support purposes without exposing sensitive financial details.

10 Children's Privacy

77c7 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player has provided false information about their age during registration and is in fact under 18, we will immediately close their account, forfeit any winnings, and securely delete their personal data.

If you are a parent or guardian and believe that a minor has registered on 77c7 using false information, please contact our support team immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

11 Changes to This Policy

77c7 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the 77c7 platform after any update to this policy constitutes your acceptance of the revised terms.

We recommend checking this page periodically to stay informed about how 77c7 protects your privacy. If you disagree with any changes to this policy, please stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77c7 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the 77c7 platform
• FAQ: Visit our FAQ page for answers to common questions